Salman Hashmi

Lead change management, business analysis, and project delivery across Linux/Unix and VMware infrastructure supporting critical federal operations. Drive data centre migration initiatives, infrastructure modernization, and testing activities to ensure system stability, security, and performance.

• Led data centre migration projects, coordinating server decommissioning, workload rehosting, and environment cutover across federal infrastructure
• Led change management initiatives through Change Advisory Board (CAB) governance reviews, assessing risk, operational impact, and scheduling of infrastructure changes
• Gathered, analyzed, and translated complex business requirements into actionable technical solutions and infrastructure roadmaps
• Drove end-to-end project delivery for infrastructure modernization, coordinating cross-functional teams and aligning deliverables with departmental objectives
• Planned and executed system integration testing (SIT), user acceptance testing (UAT), and regression testing for migrated environments, ensuring production readiness
• Administered and optimized RHEL, CentOS, VMware ESXi, and vSphere environments, including VM provisioning, resource allocation, and performance tuning
• Developed automation scripts in Bash and Python to reduce manual workload and streamline operational processes
• Collaborated with network, middleware, application support, and cloud teams to troubleshoot and deliver stable IT services
• Mentored junior analysts and engineers through one-on-one coaching sessions, fostering continuous improvement

As a Project Delivery Lead, I owned the end-to-end delivery of a $2.5 million cloud migration program, preparing project charters, developing integrated delivery plans, and driving successful orchestration of dependencies and prioritization across multiple workstreams and delivery squads. I managed timely delivery and escalations of SLAs for incidents, requests, and initiatives, keeping delivery within 95% of projected budgets and timelines.

As a Change Manager, I enabled achievement of initiatives within and across working teams through effective change management practices (scope, timeline, financials), communicating objectives and coordinating milestone check-ins. I proactively identified risks, designed and executed mitigation strategies to avoid issues, and effectively escalated as needed.

As a Senior Business Analyst, I actively engaged with Product Owners, Service Owners, domain leads, executive leaders, and external partners to enable effective and impactful decisions, facilitate coordination and alignment across various stakeholders, and to facilitate prioritization of initiatives across the cloud transformation portfolio.

• Led enterprise-wide migration from on-premise legacy environments to Microsoft Azure, achieving 23% reduction in infrastructure costs and significant improvements in scalability and resiliency
• Spearheaded design and deployment of Nutanix hyper-converged infrastructure (HCI), including capacity planning, resource sizing, and data center modernization to eliminate legacy hardware dependencies
• Managed vendor engagements with Nutanix, VMware, and Dell EMC, negotiating contracts, aligning SLAs, and coordinating delivery timelines across multiple partners
• Directed end-to-end implementation and integration of VMware vSphere, Nutanix Prism, and CloudEra technologies to strengthen system performance and security posture
• Managed a $2.5 million infrastructure modernization budget, securing funding through effective stakeholder engagement and strategic alignment with business objectives
• Conducted in-depth business case analyses and option assessments to support executive decision-making on cloud adoption, scalability, and infrastructure investments
• Managed enterprise backup and storage modernization using Commvault, including backup policy mapping, retention strategy design, and disaster recovery planning across Azure and hybrid cloud platforms
• Led storage capacity planning, snapshot strategy design, and optimization of backup infrastructure to ensure data protection, resiliency, and recovery objectives across all migration phases
• Implemented comprehensive data protection and encryption protocols, enhancing compliance and reducing security risk exposure by 23%
• Produced executive-level documentation for CMHC stakeholders, including migration strategies, risk assessments, operational readiness reports, and technical governance summaries
• Engaged with global team members in-person and virtually across regions to manage workflow, resolve dependencies, and maintain delivery momentum
• Developed Python scripts to automate data processing and validation, ensuring accuracy, consistency, and operational efficiency across project workflows

Drove SDLC delivery on TELUS Health's PS Suite EMR platform (40,000+ healthcare professionals across Canada). Contributed to a 7,000+ hour implementation effort standardizing PS Suite across 96 community healthcare organizations, covering RFP requirements, bilingual configuration, workflow documentation, customized forms, provincial integrations, training, and organizational adoption.

• Led requirements elicitation with clinical and administrative stakeholders, translating 40+ user stories into functional specs, customized forms, and workflow documentation
• Managed acquisition, configuration, and feature enhancement of PS Suite across 96 community healthcare organizations
• Developed RFP requirements and coordinated bilingual platform capabilities and provincial integrations to meet regional compliance standards
• Drove training and organizational adoption strategies, supporting end-user onboarding across clinics and healthcare teams
• Owned UAT planning and defect triage across 3 release cycles, resolving 95% of critical defects pre-launch
• Strengthened cybersecurity and vendor governance, reducing data breach risk by 23% and non-compliance penalties by 7%
• Improved data quality and reporting accuracy by 32% through refined Power BI dashboards and integration logic

Lead project delivery and manage end-to-end service operations for a global managed IT services provider operating across North America and Europe, with 3,300+ engineers delivering infrastructure solutions, resource allocation, app development, and OEM tech support 24/7.

• Lead end-to-end project delivery, service design, and go-to-market strategy for infrastructure services, wireless surveys, app development, and secure asset disposal
• Drive client acquisition and sales strategy, building relationships with enterprise clients and negotiating vendor partnerships across industries
• Shape SLA governance frameworks and full-time resource allocation models to ensure consistent, high-quality service delivery across time zones
• Manage operational decisions on staffing, engineering team structure, and delivery workflows to support 24/7 uninterrupted global support
• Oversee compliance, risk management, and secure IT asset disposal and destruction processes

Contributed to the Design/Define phase of a Siebel CRM Implementation project, handling testing, defect resolution, and user training.

• Led the Design/Define phase of the Siebel CRM Implementation project
• Created test scripts, performed system and regression testing, and coordinated defect resolution
• Developed training materials and led UAT sessions to improve user adoption of new functionalities